FAQs

Nevco9 – Baby Care Products

At Nevco9, we want to make shopping for baby care products as easy and stress-free as possible. Below are some frequently asked questions to help you with your shopping experience.

1. What types of baby care products do you offer?

We offer a wide range of baby care essentials, including:
✔ Diapers & Wipes
✔ Feeding Accessories (Bottles, Bibs, etc.)
✔ Baby Skincare Products
✔ Nursery & Bedding
✔ Toys & Educational Accessories

2. Are your products safe for newborns?

Yes! We carefully select high-quality, baby-safe products that are made with gentle, non-toxic, and hypoallergenic materials to ensure the safety of newborns and infants.

3. How do I place an order?

Ordering from Nevco9 is simple:
1️⃣ Browse our website and add your favorite items to your cart.
2️⃣ Proceed to checkout and enter your shipping details.
3️⃣ Make a secure payment.
4️⃣ Receive an order confirmation and tracking details via email.

4. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure online payment methods to provide you with a hassle-free checkout experience.

5. Do you offer international shipping?

At this time, we only ship within the United States. We are working on expanding our shipping options in the future.

6. How long does shipping take?

Shipping times may vary based on your location:
📦 Standard Shipping: 5-7 business days
🚀 Expedited Shipping: 2-3 business days

You will receive a tracking number once your order has been shipped.

7. What is your return & exchange policy?

We accept returns and exchanges within 14 days of delivery for unused, unopened, and undamaged items. For more details, please visit our Return & Exchange Policy.

8. What if I receive a damaged or defective product?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at:
📧 Email: info@nevco9.com
📞 Phone: +1 (618)417-7143

We will arrange for a replacement or refund as needed.

9. Can I cancel or modify my order after placing it?

We process orders quickly to ensure fast delivery. If you need to cancel or modify an order, please contact us within 12 hours of placing it. Once an order has been shipped, modifications or cancellations are no longer possible.

10. How can I contact customer support?

We’re always here to help! You can reach us at:
📧 Email: info@nevco9.com
📞 Phone: +1 (618)417-7143

Our support team is available Monday – Friday, 9 AM – 6 PM (CST).

We hope this FAQ section answers your questions. Thank you for choosing Nevco9 – where baby care meets love and trust! 💙👶