Shipping Policy

Effective Date: [28/03/2025]

At Nevco9, we are committed to providing a seamless shopping experience and ensuring that your baby care products are delivered safely and on time. Please review our Shipping Policy for details on processing, shipping times, and costs.

1. Order Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

5-7 Business Days

Calculated at Checkout

Expedited Shipping

2-4 Business Days

Calculated at Checkout

Express Shipping

1-2 Business Days

Calculated at Checkout

💡 Delivery times are estimates and may vary due to carrier delays, weather conditions, or high demand periods.

3. Shipping Locations

  • We currently ship within the United States only.
  • We do not ship to P.O. boxes, APO/FPO addresses, or international locations at this time.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method.
  • Free shipping may be available for orders over a specified amount (check our promotions page for updates).

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • Use the tracking link provided to monitor your shipment's status.

6. Lost, Stolen, or Delayed Packages

  • Nevco9 is not responsible for delays caused by shipping carriers.
  • If your package is lost or stolen, please contact the carrier first.
  • If you need assistance, email us at info@nevco9.com, and we will do our best to help.

7. Incorrect Shipping Address

  • Ensure your shipping address is correct at checkout.
  • If you notice an error, contact us immediately at info@nevco9.com.
  • If the package is shipped to the wrong address due to incorrect input, the customer is responsible for additional reshipping fees.

8. Damaged Packages

If your package arrives damaged:

  • Take clear photos of the damaged box and product.
  • Email us within 48 hours at info@nevco9.com with your order number and photos.
  • We will work with you to resolve the issue with a replacement or refund.

9. Contact Us

For any shipping-related inquiries, feel free to reach out:

📧 Email: info@nevco9.com
📞 Phone: +1 (618)417-7143
📍 Address: Po Box 303, Mark Nevius, Sole MBR, Stanford, IL 61774

Thank you for choosing Nevco9! We appreciate your trust in our baby care products.